Return Policy

We strive to provide the best customer service possible, but due to the nature of unroasted coffee beans, there are some limitations to returns:
  • If your shipment was damaged or you received incorrect merchandise, please email info@cafecitodebelles.co as soon as possible and we will resolve the issue promptly. After 20 days from the receipt of your order, we will not replace or refund for any items.
  • Cafecito Debelles Roastery does not accept returns of coffee beans for any reason other than a mistake on our part during shipping or transit.
  • Damaged merchandise must be reported within two weeks of delivery.
  • Shipping costs are non-refundable.
  • If eligible for a refund, it will be returned in the format you paid.
If you are not satisfied with your purchase, please contact info@cafecitodebelles.co

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